Privacy Policy (GDPR – UK Compliant)
Last updated: 01-11-2025
Sunnah Marriage Hub (“we”, “us”, “our”) is committed to protecting your privacy, personal data, and Islamic values when using our matrimonial platform.
This Privacy Policy explains how your information is collected, used, stored, protected, and shared in compliance with the UK GDPR, Data Protection Act 2018, and UK privacy laws.
By creating an account, you agree to this Privacy Policy.
1. Who We Are (Data Controller)
Sunnah Marriage Hub
Registered in: United Kingdom
Website: https://sunnahmarriagehub.com
Email: info@sunnahmarriagehub.com
Address: Jolyon House, Amberley Way, Hounslow, England, TW4 6BH
We act as the data controller for all personal information submitted on our platform.
2. What Personal Data We Collect
2.1 Account & Login Information
- Full name
- Email address
- Phone number
- Encrypted password
2.2 Profile Information (Matrimonial Data)
- Gender
- Age / Date of birth
- Marital status
- Nationality & ethnicity
- Occupation & education
- Religious practice & Islamic values
- Spouse preferences
- Lifestyle information
2.3 Uploaded Content
- Profile photo
- Gallery images
- Documents (biodata, PDF profile)
2.4 Verification (KYC) Data
- Passport, driving licence, BRP or national ID
- Selfie verification
- Proof of address (if required)
ID documents are stored in encrypted form and accessible only by authorised verification staff.
2.5 Technical & Device Data
- IP address
- Browser type
- Device information
- Pages visited
- Login timestamps
- Cookies (see Section 10)
2.6 Payment Data
Handled securely by third-party providers such as:
- Stripe
- Mollie
- Paystack (if used)
We never store full card numbers.
3. How We Use Your Data (Legal Basis)
3.1 To provide our services (Contract)
- 3.1 To provide our services (Contract)
- – Create and manage your account and profile
- – Display your profile to other verified members in a controlled way
- – Enable permission-based profile and interest-request features
- – Manage your plan limits (views, requests, uploads)
3.2 To keep the platform safe (Legitimate Interest)
- KYC identity verification
- Fraud detection
- Abuse, scam, and behaviour monitoring
- Safety moderation of messages & profiles
3.3 To improve the platform (Legitimate Interest)
- Analytics and platform performance
- Feature optimisation
- Bug fixing
3.4 To meet UK legal obligations (Legal Duty)
- Record keeping
- Cooperation with lawful requests
- Responding to fraud or misuse investigations
Lawful Basis for KYC Documents
Our lawful basis for processing identity documents is:
- Legitimate interest (safety & fraud prevention)
- Explicit consent (in cases where required)
4. How We Share Your Data
We do not sell your personal data.
4.1 Identity Verification Providers
To validate your ID (only if required).
4.2 Payment Providers
4.3 Technical & Security Services
- Cloud hosting (e.g., AWS)
- Email delivery systems
- Security and anti-fraud tools
4.4 Legal Authorities
Only when required by UK law.
5. How We Protect Your Data
- Encrypted passwords (bcrypt)
- HTTPS SSL for all connections
- Encrypted storage for ID documents
- Firewalls and rate-limiting
- Suspicious activity monitoring
- Regular security audits
- Access controls for authorised staff only
ID documents are encrypted both in transit and at rest.
6. Data Retention (How Long We Keep Your Information)
6.1 Active Users
We keep your data while your account remains active.
6.2 Inactive Accounts
If inactive, your account data may be retained for up to 24 months.
6.3 Deleted Accounts
- Profile information deleted within 30 days
- KYC / ID documents deleted within 30–90 days
- Payment records retained for 6 years
- Activity logs retained for 12 months
- Only a verification log is kept after ID deletion (no images)
We retain ID documents only while your account is active for safety, fraud protection, and verification integrity.
7. Your Rights Under UK GDPR
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
- Lodge a complaint with the ICO
Email: info@sunnahmarriagehub.com
ICO Contact:
https://ico.org.uk/concerns/
8. Children’s Privacy
We strictly do not allow users under 18. Accounts belonging to minors are removed immediately.
9. International Transfers
Data may be stored on secure servers outside the UK. Safeguards include:
- Standard Contractual Clauses (SCCs)
- UK adequacy decisions
10. Cookies
We use cookies for:
- Login session management
- Analytics
- Security
- Improving user experience
For details, see our Cookie Policy.
11. Automated Decision-Making
We do not use automated decision-making that has legal or significant effects.
12. Updates to This Policy
We may update this Privacy Policy at any time. Changes will be posted with a new “Last updated” date.
13. Contact Us
Email: info@sunnahmarriagehub.com
Website: https://sunnahmarriagehub.com
Address: Jolyon House, Amberley Way, Hounslow, England, TW4 6BH